Support
Why are there no passes tonight?+
Skyglint only lists passes you can actually see: the satellite must be in sunlight, the sky dark enough and the pass high enough above your horizon. Some nights have none. The Tonight screen then shows the next day with a visible pass.
Why can times shift by a minute?+
Satellites change their orbits slightly, and Skyglint refreshes orbit data regularly. A new update can move a pass by up to a minute. Check the app shortly before a pass for the latest time.
How does Look Up work, and how do I calibrate the compass?+
Look Up uses your phone’s compass to point an arrow at the satellite and describes the direction in words. If the arrow seems off, move your iPhone in a slow figure-eight until iOS recalibrates, and keep it away from magnets and metal cases.
Notifications are not arriving+
Open iOS Settings, then Notifications, then Skyglint, and allow notifications. Also check that Focus modes are not silencing alerts, and that a lead time is set in Skyglint Settings.
How do I restore my purchase?+
Open Settings in Skyglint and tap Restore Purchases. Use the same Apple Account you bought with.
Does Family Sharing work?+
Yes. Skyglint Pro can be shared with your family group through Apple Family Sharing, if sharing is turned on for the purchase in your Apple Account.
Email support@sanghuynhxuan.com. Include your iPhone model and iOS version.